. FAQ's
1.How do I know that my order is confirmed?
Once you place an order, you will receive a confirmation Call & Email. It will include your order number and estimated time of delivery
- Can I modify my order after placing it?
Kindly note that we are simply ready to make changes to your request on the off chance that it has not been satisfied at this point. In the event that you need to transform anything in your request, if it's not too much trouble reach us through email help.phonecases@gmail.com in side 24 hours in the wake of putting in your request. Tragically, after the request is satisfied you can't add new items to the request yet you can generally submit another request for the ideal items. In the event that you wish to eliminate items from your request, if you don't mind reach us at client service to drop the request so a new request can be put.
- How can I track my order?
You will receive a mail with shipment details. It will include the shipment number-AWB and name of the courier company. You can track your order at their website or you can also write to us at Email - help.phonecases@gmail.com
And also track order from our website.
- Are there any shipping charges?
Shipping your order depends on the delivery choices accessible in your general vicinity or country. Shipping cost may change and is depend upon your precise area and delivery alternative. Shipping relies upon the item requested, the all out weight, and where we're delivery to.
- Do you offer Cash on Delivery?
Yes, we do offer cash on delivery. Choose online payment for a better deal!
- What are the different ways I can order?
You can order online through our website,
Over email help.phonecases@gmail.com
or Call us +91 9821732233 or via WhatsApp
For email and call orders, mention
- Name
- Complete Address with pin code
- Email address
- Product to be ordered
- Phone Number
- How long does it take for the order to arrive?
When you’ve submitted your request, it as a rule takes 24 to 48 hours to process it for conveyance.
Standard shipping time secured by our conveyance or shipping partners is 3 to 5 working days.
- Can I have a different billing and shipping address?
Yes, the billing and shipping address can be different.
- How can I get in touch with company
You can email us at help.phonecases@gmail.com
- Can you expedite my product on priority?
The expedite delivery varies from region to region. If you want us to expedite your product, give us a call at customer support.
- Why my Shipment is Delayed?
We transport the items inside 2 working long stretches of accepting the request. You can anticipate that your shipment should show up inside 5-6 working long periods of submitting the request. Notwithstanding, India is a huge country. Kindly anticipate extra an ideal opportunity for far off zones and surprising climate conditions.
12.How can I Pay for my Order?
We offer safe shopping to our customers. We accept payment via CC Avenue, Razor Pay, Paytm, COD. So, you can choose the most suitable payment method for you.
13.How to cancel my Order?
It's very simple to cancel your order. There are three ways by which you can confidently and easily cancel your order.
- You can drop an email at help.phonecases@gmail.com
with the subject " Cancel My Order" and we'll cancel your order as soon as we'll get your email.
- We always make a confirmation call before dispatching your order, so you can straightforwardly change or cancel your order during that call.
- You can also directly call us, to cancel your order, during our office hours:10:00 AM - 05:00 PM on following numbers ✆☎+91- 9821732233
Discount will be automatically applied in the payment gateway